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5 May 2017

Customer Service Administrator

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Job Description

Requirements:

  • Candidate must possess at least a Diploma or Advanced Diploma in any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in hospitality services/Clerical/Administrative Support or equivalent.
  • Pleasant personality, polite and tactful.
  • Computer literate and able to work independently with high degree of commitment
  • Excellent oral and written communication skills

 

Responsibilities:

  • Manning of Reception Counter (Opening & Closing of Reception desk)
  • Answering Incoming Calls
  • Handling of Incoming, outgoing courier/mails and despatch service
  • Management of Security Access cards (visitors & subcontractors)
  • Receiving Visitors & Contractors
  • Update visitor log and visitor’s summary
  • Prepare access card
  • Conduct safety induction (video) & test
  • Update seating list and evacuation list
  • Stationery and First Aid Kit Management – Replenishing and updating of stationery and First Aid Kit supplies
  • Pantry item – Replenishment and updating of pantry item supplies
  • Catering Management – Liaise with Staff for catering request and place order upon approval
  • Meeting room Booking for Visitors
  • Key Management – Record and update spare key taken by staff
  • Photo – Administer the preparation of office identification card
  • Management of subcontractors – Assist Facilities Administrator in supervision of subcontractors (pest control, cleaner, pantry assistant, etc.)
  • Update data in Facilities Integrated Management System (FIMS)

How to Apply

Please send your full resume, stating your current and expected salary to [email protected]  Only shortlisted candidates will be notified.

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