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Customer Service Executive Jobs in Malaysia

Reports to: Operations Manager

Main Function: You will be the front-line service of the company to its customers. You play an important role in projecting a good image of the company and to attend to any of the customers’ enquiries. As such, you are expected to have exquisite and superior mannerisms in dealing with customers on a face-to-face environment.

Key Duties:

  • To be on duty at the front office, ensuring that all customers’ enquiries are attended to in a timely and professional manner.
  • To take any sales order when required, directing them to the sales team for immediate action.
  • To work closely with the operations manager in ensuring that the front office is always available throughout the working day
  • To answer all incoming requests from customers in every possible channel. This could be through walk-in customers, emails, mobile communication tools and telephone.
  • Be fully responsible to see through all customer enquiries, directing them to the proper channels or departments. You will be responsible to follow-up and to ensure that the enquiries have been concluded by the specific party.
  • To report to the Operations Manager on daily/weekly/monthly basis on relevant information required to enhance the operations of the front office

  1. Full-Time
    Full-Time
    由于本公司扩充营业的原因,本公司现欲诚聘上进&有干劲之人士加入服务。 Front Desk ( Full Time) 工作地点 : Hotel Premiere Klang -男女均 ...
    location
    Location: Klang Selangor, Malaysia
    Date
    09/Jun/2017
  2. Full-Time
    Full-Time
    Job Description: – Assisting customer inquiries via phone and email. – Updating the relavant records accordingly. – Maintain high quality of customer service skil ...
    location
    Location: Kuala Lumpur Wilayah Persekutuan Kuala Lumpur, Malaysia
    Date
    24/Jan/2017
  3. Full-Time
    Full-Time
    Hi-Profile Achievement (M) Sdn Bhd adalah sebuah syarikat pengedar untuk sistem pengawalan CCTV (CCTV Security System) di Malaysia. Jenama MAXSECURE adalah merupakan jenama milik s ...
    location
    Location: Butterworth Pulau Pinang, Malaysia
    Date
    29/Feb/2016
  4. Full-Time
    Full-Time
    Income Up To RM 1500++ per Month (Basic Salary + Commissions + Incentives + Allowance) 1. Call customers to remind on past due payments. 2. Clarify with customers on non-payment is ...
    location
    Location: Kuala Lumpur Wilayah Persekutuan Kuala Lumpur, Malaysia
    Date
    01/Feb/2016
  5. Full-Time
    Full-Time
    Job Descriptions: Handle incoming calls using standard processes to respond to enquiry / complaints raised by customers. Apply proper phone etiquette to manage various customer sit ...
    location
    Location: Kuala Lumpur Wilayah Persekutuan Kuala Lumpur, Malaysia
    Date
    01/Feb/2016
  6. Full-Time
    Full-Time
    responsible and caring ...
    location
    Location: Anywhere
    Date
    13/Jan/2016
  7. Full-Time
    Full-Time
    JOB VACANCY – Job vacancy as Customer Service Consultants – Basic + Commission RM2000+++ to RM4000+++ – NO SELLING & NO MLM – Minimum SPM qualification ...
    location
    Location: Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
    Date
    22/Nov/2015
  8. Full-Time
    Full-Time
    DIPERLUKAN SEGERA ! CUSTOMER SERVICE (6ORG) -18 tahun ke-atas -min SPM -boleh berkomunikasi dengan baik -bermotivasi tinggi -dengan/tanpa pengalaman -boleh berkerja pada hujung min ...
    location
    Location: Kuching Sarawak, Malaysia
    Date
    21/Aug/2015
  9. Contract
    Contract
    IMMEDIATE HIRING FOR CUSTOMER SERVICE @ Telesales Profesional Requirements: >Candidate must possess at least an SPM, Diploma, Degree (in any field). >Age between 19 – 3 ...
    location
    Location: Anywhere
    Date
    21/Aug/2015
  10. Contract
    Contract
      Income Up To RM 2500++ per Month (Basic Salary + Commissions + Incentives + Allowance) 1. Call customers to remind on past due payments. 2. Clarify with customers on non-pay ...
    location
    Location: Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
    Date
    02/Aug/2015
  11. Full-Time
    Full-Time
          PT PAL INDONESIA (PERSERO)adalah Badan Usaha Milik Negara yang bergerak di bidang industri galangan kapal. Kantor pusat dan industri galangan kapal ini terdapa ...
    location
    Location: Anywhere
    Date
    01/Jul/2015
  12. Contract
    Contract
    Lokasi bekerja di Kuala Lumpur atau Kelana Jaya, Selangor. Bekerja di dalam pejabat sahaja. Ada / tiada pengalaman boleh memohon. Latihan diberikan. Pegawai Telemarketing (Bank), m ...
    location
    Location: Anywhere
    Date
    24/Jun/2015
  13. Contract
    Contract
    Lokasi bekerja di Kuala Lumpur atau Kelana Jaya, Selangor. Bekerja di dalam pejabat sahaja. Ada / tiada pengalaman boleh memohon. Latihan diberikan. Pegawai Telemarketing (Bank), m ...
    location
    Location: Anywhere
    Date
    24/Jun/2015
  14. Contract
    Contract
    Requirements: SPM / Diploma or its equivalent with 0­2 years of experience in the field or in a related area. Good language skills and able to work in a team. Understanding of shi ...
    location
    Location: Shah Alam Selangor, Malaysia
    Date
    24/Jun/2015
  15. Contract
    Contract
    We are looking for candidate with great personality and good communication skill to join our company. Requirement for this position: Candidate must possess at least a Primary/Secon ...
    location
    Location: Kuala Lumpur Wilayah Persekutuan Kuala Lumpur, Malaysia
    Date
    24/Jun/2015
  16. Full-Time
    Full-Time
    We are looking for a friendly, reliable and goal driven person to join our customer service team at THAI ODYSSEY SPA Requirements • Female candidates from 18 – 40 years old ...
    location
    Location: Anywhere
    Date
    13/May/2015
  17. Full-Time
    Full-Time
    We are looking for a friendly, reliable and goal driven person to join our customer service team at THAI ODYSSEY SPA Requirements Female candidates from 20 – 40 years old SPM qua ...
    location
    Location: Anywhere
    Date
    13/May/2015
  18. Full-Time
    Full-Time
    Responsibilities: 1) To liase and communicate with insurance companies and hospital personnel with regards to medical information management. 2) Provide a polite, professional and ...
    location
    Location: Anywhere
    Date
    20/Mar/2015
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